Privacy Policy

Last Updated: January 1, 2027

Introduction

Convergent Solutions ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at goconvergentsolutions.com (the "Site") or interact with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

Information We Collect

Information You Provide Directly

We may collect information you voluntarily provide when you:

• Complete our contact form (name, company, email address, phone number, and message)
• Request information about our services
• Correspond with us by email or other means
• Access the Client Portal (credentials managed separately)

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Operating system and device information

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill your requests
• Send administrative information and service-related communications
• Improve and optimize our Site and services
• Protect against fraudulent, unauthorized, or illegal activity
• Comply with legal obligations

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist us in operating our Site and conducting our business, subject to confidentiality agreements
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites, including our LinkedIn page. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the new policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Convergent Solutions
8 Carbon Way
Walton, KY 41094
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